PRIVACY POLICY
Privacy Policy
Effective Date: February 14, 2025
Welcome to Namaste Matchmaking (“Namaste Matchmaking,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you engage with our services (“Services”), including:
Visiting our website at https://www.namastematchmaking.com
Downloading or using our mobile application
Participating in any promotional, social, or marketing activities connected to our platform
If you have any questions after reading this policy, please contact us at hello@namastematchmaking.com. Your trust is important to us, and we’re committed to protecting your personal information.
1. Information We Collect
Information You Provide to Us
We collect personal details that you share when signing up, completing your profile, using features of the app or website, or contacting us for support. This may include:
Name
Email address
Phone number
Age, gender, and location
Job title and education background
Details related to your dating preferences or identity
Other profile or communication details you choose to share
We may also collect sensitive data, such as information related to your ethnicity, religious beliefs, sexual orientation, or relationship goals—but only with your explicit consent.
Payment Details
If you make purchases through our platform, we collect the necessary billing information (e.g., credit card number, billing zip code). These transactions are processed by our payment provider, PayPal. You can view their terms at: paypal.com
Application and Device Data
When you use our mobile app, we may collect:
Device type, operating system, and identifiers
IP address and network details
Location data (if you’ve given permission)
Usage data, like clicks, logins, and feature usage
Push notification preferences
Access permissions like camera or location (optional and adjustable in your settings)
2. How We Use Your Information
We use your information to:
Create and manage your account
Match you with compatible users
Respond to support requests
Process transactions
Customize your experience
Improve our platform and features
Send service updates and notifications
Promote offers and features (opt-out available anytime)
We may also process data for legal, security, or fraud prevention reasons.
3. Legal Basis for Processing
If you are in the EU, UK, or Canada, we only process your data when we have a valid legal reason to do so:
Consent: When you provide it voluntarily
Contractual necessity: To deliver the services you’ve requested
Legal obligations: For compliance with applicable laws
Legitimate interest: To run and improve our business without overriding your privacy rights
4. When We Share Your Data
We may share data with trusted service providers and partners who support the delivery of our platform (e.g., payment processors, email platforms, analytics providers). These third parties are bound by agreements to protect your data.
We may also share data if:
We are legally required to
You have given explicit consent
It’s necessary for a business transfer (e.g., sale or merger)
Public features (e.g., your profile) may be viewable by other users, so please share responsibly.
5. Data Retention
We retain your personal data only for as long as it’s needed to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.
6. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure. Always use secure networks and take precautions with your account.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access your data
Update or correct your data
Request deletion of your account and personal info
Withdraw consent for data use
Object to specific types of processing
You can exercise these rights by contacting us at hello@namastematchmaking.com.
8. Do Not Track (DNT)
We currently do not respond to Do Not Track signals from browsers due to a lack of consistent standards across the industry.
9. California Privacy Rights (CCPA)
If you’re a California resident, you may request details about how we share your data for marketing purposes, as well as request access to, or deletion of, your data under the California Consumer Privacy Act (CCPA). Requests can be sent to hello@namastematchmaking.com.
We do not sell personal information.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes to our practices, services, or applicable laws. When we do, we’ll revise the “Effective Date” and notify you of significant changes via email or app notification.
11. Contact Us
If you have questions about this policy or how we manage your data, reach out to:
Namaste Matchmaking
📧 hello@namastematchmaking.com
🌐 https://www.namastematchmaking.com